About Us

Solving the World’s Hardest Problems Since 1980

  • WaterSoft Inc. was founded by brothers Jim and Bill Chandler of Ashland, Ohio.
  • WaterSoft Inc. was incorporated in the state of Ohio in 1980.
  • On February 29, 1980, WaterSoft purchased the entire water treatment division of the F.E. Myers Pump Company.
  • Included in the purchase was a license for WaterSoft to use the “Myers” name for a period of three years. If ever you see a product or literature in the field with both names present, it was manufactured prior to 1983.
  • Jim & Bill reinvested a large portion of the company’s income to research and development. The result was the creation of several patented/proprietary products including the WATER SPRITE Water Filter and the PROVECTR Water Treatment System. These are all innovative in that they solve tough water problems without the use of costly chemicals. Another special product was the SOFT’N FILTER system that combines the filtration and softening process into one complete unit.
  • On March 2, 1988, WaterSoft was purchased by Amtrol Inc. Over 30 years prior to the purchase of WaterSoft, Amtrol introduced the first pre-pressurized diaphragm expansion tank to the water systems industry. At that time Amtrol was the leading manufacturer of water systems tanks in the world and was looking to enter into water treatment.
  • Eventually both Jim and Bill Chandler moved on to pursue other opportunities and Amtrol moved WaterSoft out of the Ashland facility.
  • Almost 20 years later, in June of 2008, Bill Chandler acquired the Water Soft division back from Amtrol and moved production back to Ashland.
  • The current WaterSoft staff has over 150 years of combined water treatment experience.
  • WaterSoft remains dedicated to the same enthusiasm and commitment to innovation that made them successful in the 1980’s. With the always evolving line of Isobar control valves, the industry-leading Centuri & Sidewindr iron filters, and many new products on the horizon, WaterSoft remains focused on providing clean, safe water for your residential and commercial needs.

Training Center

We built our training facility at the WaterSoft Water Training Center to help us learn from our customers, and to provide a top-notch environment for equipping water treatment dealers and technicians with the latest innovations and knowledge of water technologies.

To be a certified WaterSoft technician, you must attend the Premier Water Treatment Training Seminar at our Training Center. After completing the session, each technician is fully equipped with the skills to service and install the entire line of WaterSoft products.

We’re committed to investing significant amounts of time and energy to ensure that our dealers are knowledgeable about not only our products, but also water treatment issues and technologies, in general.

Reasons to Educate:

  • Ensure the correct equipment is chosen for the application
  • Ensure the proper sizing of the equipment
  • Make the customer comfortable with the capabilities and functions of our products
  • Learn proper maintenance, troubleshooting and servicing of equipment

Training Curriculum Includes:

  • Basic water chemistry
  • Common water problems
  • Water analysis
  • Equipment application/ operation
  • Equipment sizing
  • Equipment maintenance
  • Equipment troubleshooting/ service
  • Sales training

Research & Development

At WaterSoft, we’re committed to ongoing R&D that leads to true innovation and breakthrough technologies in the water treatment industry. That’s why we research, design and engineer our own innovative products in-house, and thoroughly test and prove every new design in our onsite, state-of-the-art test laboratory.

We have decades of history of pushing the limits of what’s possible in water treatment, and we believe that our commitment to R&D will be what continues to distinguish WaterSoft in the industry for decades to come. We believe that it is both our privilege and obligation to develop the technology and products necessary to solve the world’s most challenging water quality issues.